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TOC FAQ

Why Should I Choose TOC Media?

There are a number of website development companies, and making the decision on who to choose for your site can be a difficult one. At TOC Media, we understand this and strive to make sure you feel confident in your decision to hire us. Many companies today will build your website for you, but may leave you feeling "lost" once the site is complete. Our personalized customer service and on-going support is designed to keep you informed every step of the way, and to give you the assurance of knowing how your website works and what it will do for you.

Our commitment to customer satisfaction is our first priority! For this reason, we will not only deliver a finished product which meets your individual needs, but we will also walk through the design and structure with you so that you feel comfortable with the product we deliver. We work closely with you each and every step of the way, keeping you informed of the progress and allowing you to review the site, step-by-step.

We also understand that not everyone is a technical expert. At TOC Media, we believe that everyone has the right to have a web presence, no matter what your level of expertise is - you don't have to be web savvy in order to have a website! We feel it is vital that you have a basic understanding of how your website works. Our staff specializes in translating "techno-speak" into plain English to communicate with you at your technical level. We won't intimidate you with technical jargon. Instead, we will provide simple explanations to your questions and basic training on how to use and/or build upon the website we design for you. The end result is a product that meets your specific needs and, most importantly, a product that you will be able to use!